For one week, I have struggled to get my bankcard replaced. On line they say they cannot arrange it but all of the overseas phone numbers do not work- at least in Russia. So I am devoting this blog to sharing my third correspondance with citibank- Oh, this is the bank we as tax payer gave how many billions of dollars. (I'm not bitter.) By the way, I think I will survive- but only one card left and someone who is working it from another angle for me.
Dear Caroline at Citibank Online Client Services:
Where can I start? This number that I should call collect from overseas does not work! Do you want to try it. It says to me that this number is no longer in service. I have tried to be patient and it has been one week. Only with the help of a very nice Russian was I able to pull some money out to survive on from my other credit card. This is a bogus system if someone is in Russia. I can tell you that for sure.
I have also tried Citibank Russia and they say that they are not connected to you. Is that true?
Now today I find out that my Citibank AAdvantage card (ending in 6734) is blocked. Do you want me starving on the street in Moscow? You must help me!!! If you had known the number of hours that I have spent on the Internet looking for phone numbers and trying to contact someone, you would be astounded. I even tried to call my banker Ron Sparrow in Sebastopol, with some number I got on a search on the Internet, but the recording said it was an old number. It is about 500 rubles for every two minutes that I connect to the United States even if the call does not go though- as none of them have. I am ready for "Customer Service"!
I suggest that you send a replacement card (I guess both of my cards need a replacement now) to a central citibank in Moscow. I will come there and pick it up. I will show passport, California drivers license and my health card if that helps.
Please Please Please give me the services I need.
Sincerely,
Edward J. Lynch JD
Attorney of Banking
Please email me soon with good news.
1 comment:
I can money gram you funds if you need. Let me know.
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